HRS §431:10D-625
Keeping records of insurance recommendations
Read the official text at capitol.hawaii.gov ↗Insurance companies, managing general agents, independent agencies, and producers must keep records of consumer information, disclosures, and recommendation details for five years after the insurance transaction is completed. The insurer can keep these records for the producer.
The statute, as written — Recordkeeping
A copy, taken August 20, 2026. The version published by the Legislature is the one that governs, and it may have changed since. Check it before relying on anything here.
Insurers, managing general agents, independent agencies, and producers shall maintain or make available to the commissioner records of the information collected from the consumer; disclosures made to the consumer, including summaries of oral disclosures; and other information used in making the recommendations that were the basis for insurance transactions for five years after the insurance transaction has been completed by the insurer. An insurer may maintain documentation on behalf of a producer.
LawTrove is not legal advice. The summary above is a computer-generated restatement — the authoritative text is the official version linked above.