HRS §96-12
What happens after the ombudsman investigates
After an investigation, if the ombudsman thinks an agency should change something, fix a decision, or explain itself, the ombudsman tells the agency what they recommend. The ombudsman can also ask the agency to report back within a set time.
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The statute, as written — Procedure after investigation
If, after investigation, the ombudsman finds that: (1) A matter should be further considered by the agency; (2) An administrative act should be modified or canceled; (3) A statute or regulation on which an administrative act is based should be altered; (4) Reasons should be given for an administrative act; or (5) Any other action should be taken by the agency; the ombudsman shall report the ombudsman's opinion and recommendations to the agency. The ombudsman may request the agency to notify the ombudsman, within a specified time, of any action taken on the ombudsman's recommendations.
LawTrove is not legal advice. The summary above is a computer-generated restatement — the authoritative text is the official version linked above.