HRS §96-12
What happens after the ombudsman investigates
Read the official text at capitol.hawaii.gov ↗After an investigation, if the ombudsman thinks an agency should change something, fix a decision, or explain itself, the ombudsman tells the agency what they recommend. The ombudsman can also ask the agency to report back within a set time.
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The statute, as written — Procedure after investigation
A copy, taken August 20, 2026. The version published by the Legislature is the one that governs, and it may have changed since. Check it before relying on anything here.
If, after investigation, the ombudsman finds that: (1) A matter should be further considered by the agency; (2) An administrative act should be modified or canceled; (3) A statute or regulation on which an administrative act is based should be altered; (4) Reasons should be given for an administrative act; or (5) Any other action should be taken by the agency; the ombudsman shall report the ombudsman's opinion and recommendations to the agency. The ombudsman may request the agency to notify the ombudsman, within a specified time, of any action taken on the ombudsman's recommendations.
LawTrove is not legal advice. The summary above is a computer-generated restatement — the authoritative text is the official version linked above.