HRS §96-7

What the ombudsman must tell you and the agency

Read the official text at capitol.hawaii.gov ↗

This section says what the ombudsman must do after you file a complaint. If they won't investigate, they must tell you why. If they will investigate, they must tell you and the agency they're looking into. It's a short rule about notifying people.

everyone

The statute, as written — Notice to complainant and agency

A copy, taken August 20, 2026. The version published by the Legislature is the one that governs, and it may have changed since. Check it before relying on anything here.

If the ombudsman decides not to investigate, he shall inform the complainant of that decision and shall state his reasons. If the ombudsman decides to investigate, he shall notify the complainant of his decision and he shall also notify the agency of his intention to investigate.

Read the official text at capitol.hawaii.gov ↗as published Jan 6, 2026our copy taken Aug 20, 2026

LawTrove is not legal advice. The summary above is a computer-generated restatement — the authoritative text is the official version linked above.