HRS §96-7
What the ombudsman must tell you and the agency
This section says what the ombudsman must do after you file a complaint. If they won't investigate, they must tell you why. If they will investigate, they must tell you and the agency they're looking into. It's a short rule about notifying people.
everyone
The statute, as written — Notice to complainant and agency
If the ombudsman decides not to investigate, he shall inform the complainant of that decision and shall state his reasons. If the ombudsman decides to investigate, he shall notify the complainant of his decision and he shall also notify the agency of his intention to investigate.
LawTrove is not legal advice. The summary above is a computer-generated restatement — the authoritative text is the official version linked above.