HRS §96-8
What the ombudsman can investigate
This section says the ombudsman can look into any government action that seems wrong, unfair, mistaken, poorly explained, inefficient, or otherwise erroneous. It also lets the ombudsman investigate to find a fix. It does not list specific steps or deadlines.
everyone
The statute, as written — Appropriate subjects for investigation
An appropriate subject for investigation is an administrative act of an agency which might be: (1) Contrary to law; (2) Unreasonable, unfair, oppressive, or unnecessarily discriminatory, even though in accordance with law; (3) Based on a mistake of fact; (4) Based on improper or irrelevant grounds; (5) Unaccompanied by an adequate statement of reasons; (6) Performed in an inefficient manner; or (7) Otherwise erroneous. The ombudsman may investigate to find an appropriate remedy.
LawTrove is not legal advice. The summary above is a computer-generated restatement — the authoritative text is the official version linked above.