HRS §96-6
When the ombudsman can investigate complaints
The ombudsman can look into complaints that fit the rules in section 96-8. The ombudsman can also start an investigation on their own if they think a problem covered by those rules exists.
everyone
The statute, as written — Investigation of complaints
(a) The ombudsman may investigate any complaint which the ombudsman determines to be an appropriate subject for investigation under section 96-8. (b) The ombudsman may investigate on the ombudsman's own motion if the ombudsman reasonably believes that an appropriate subject for investigation under section 96-8 exists.
Sections this one refers to
§96-8 What the ombudsman can investigate
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