HRS §27G-4
Committee's duties to oversee the portal manager
This section lists what the committee must do to oversee the portal manager. The committee reviews plans, reports, charges, agreements, financials, surveys, and performance measures. It also approves charges and service agreements.
state agencies
The statute, as written — - 4] Duties of the committee
The committee shall provide oversight of the portal manager, including: (1) Review of the annual strategic plan and periodic reports on potential new applications and services submitted by the portal manager; (2) Review and approval of all charges to portal users; (3) Review and approval of service level agreements negotiated by government agencies with the portal manager; (4) Review of the annual financial reports and audit of the portal manager; (5) Review of annual customer satisfaction surveys conducted by the portal manager; and (6) Review of performance measures of the portal submitted as part of the service management plan for portal-wide indicators and application specific indicators.
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