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HRS §431:9A-173

What storage facilities must tell renters about insurance

Storage facilities that offer stored property insurance must give renters written or electronic materials explaining the coverage. These materials must say that the insurance may duplicate other coverage, that buying it is not required to rent space, and that employees cannot judge if existing coverage is enough. The materials must also describe the policy terms, claims process, cancellation rights, and other options.

employees

The statute, as written — Requirements for sale of stored property insurance

At every location at which stored property insurance is offered, brochures or other written or electronic materials shall be made available to occupants. The brochures or other written or electronic materials shall: (1) Disclose that stored property insurance may provide a duplication of coverage already provided by an occupant's homeowner's insurance policy, renter's insurance policy, or other source of coverage; (2) State that purchase by the occupant of the stored property insurance offered by the owner is not required to rent storage space or that, if renting storage space does require the occupant to have property insurance, the occupant may satisfy the requirement by providing evidence that the occupant has coverage from another source of property insurance; (3) Contain the actual material terms of the insurance coverage, or summarize the material terms of the insurance coverage, including: (A) The identity of the insurer; (B) The identity of the supervising entity; and (C) The price, deductible, benefits, exclusions, and conditions or other limitations of the coverage; (4) Summarize the process for filing a claim in the event the occupant elects to purchase coverage; (5) Disclose that the employee of the self-service storage facility is not qualified or authorized to evaluate the adequacy of the occupant's existing coverages, unless otherwise licensed; (6) State that the occupant may cancel enrollment for coverage under a stored property insurance policy at any time and the person paying the premium shall receive a refund of any applicable unearned premium; and (7) State that stored property insurance may also be purchased through licensed property and casualty producers, who may have more general knowledge and experience selling insurance and may better assist the occupant. Owners and employees selling stored property insurance under a limited lines license are not required to meet all of the requirements of a licensed insurance producer.
Read the official text at capitol.hawaii.gov ↗as published Jan 6, 2026our copy taken Aug 20, 2026

LawTrove is not legal advice. The summary above is a computer-generated restatement — the authoritative text is the official version linked above.