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HRS §486K-5

When hotels are not responsible for lost guest property

This law limits when a hotel must pay for a guest's lost personal items. The hotel is only responsible if the loss was its fault or if the guest gave the item to the hotel for safekeeping. Even then, the hotel's payment is capped unless a written agreement says otherwise.

The statute, as written — Hotelkeeper's liability for personal property

(a) No hotelkeeper shall be liable in any sum to any guest of the hotel for the loss of wearing apparel, goods, merchandise, or other personal property not mentioned in section 486K-4, unless it appears that the loss occurred through the fault or negligence of the hotelkeeper. (b) No hotelkeeper shall be liable in any event in any sum for the loss of any article or articles of wearing apparel, cane, umbrella, satchel, valise, bag, box, bundle, or other chattel belonging to any guest of, or in, any hotel, and not within a room or rooms assigned to the guest, unless the same is specially entrusted to the care and custody of the keeper or the keeper's duly authorized agent. If so specially entrusted with any such article belonging to the guest, the keeper shall not be liable for the loss of the article in any sum exceeding $500; provided that the keeper's liability may be in excess of $500 by special agreement in writing with the keeper or the keeper's duly authorized representative.
Read the official text at capitol.hawaii.gov ↗as published Jan 6, 2026our copy taken Aug 20, 2026

Sections this one refers to

§486K-4 Hotel rules for keeping your valuables safe

LawTrove is not legal advice. The summary above is a computer-generated restatement — the authoritative text is the official version linked above.