HCC §18-95
How the transit agency decides who can use Hele-On Kako'o services
Read the official text at hawaiicounty.gov ↗The transit agency must say yes or no to your application within 21 days. If they say yes, it might be for only some services. If they don't decide in time, you can use paratransit temporarily. If approved, you get a paratransit ID card.
everyone
The ordinance, as written (Hawaiʻi County) — Eligibility
A copy, taken August 21, 2026. The version published by Hawaiʻi County is the one that governs, and it may have changed since. Check it before relying on anything here.
(a) The mass transit agency shall approve or deny applications for Hele-On Kākoʻo services within twenty-one calendar days after receipt. Approval may include a finding that an applicant is eligible for some but not all of Hele-On Kākoʻo services. Specific reasons shall be cited for any decision other than complete approval. (b) If a decision has not been made within twenty-one calendar days, the applicant shall be deemed eligible for paratransit service on a temporary basis until a decision has been made. SUPP. 12 (7-2022) 18-34 PUBLIC TRANSPORTATION § 18-95 (c) Individuals found eligible for Hele-On Kākoʻo service will be issued a paratransit identification card. (2016, ord 16-108, sec 1.)18-95
Published by the County of Hawaiʻi Office of the County Clerk.
LawTrove is not legal advice. The summary above is a computer-generated restatement — the authoritative text is the official version linked above.