Posting Taxi Rates and Complaint Information

Schedules of the rates of fare, as provided in this Article shall be posted in a conspicuous place within each taxicab so as to be readily visible to any passenger riding within the taxicab. The schedule shall be legibly printed in bold-type letters not less than three-thirty seconds (3/32) of an inch in height. The mileage and time rates for which a taximeter is adjusted, and the schedule of extras when an extra mechanism is provided shall be conspicuously displayed inside the vehicle. The words "Rate," "Rates," or "Rates of Fare" shall precede the rate statement. The rate statement shall be fully informative, self-explanatory, and readily understandable by the ordinary passenger, and shall either be of a permanent character or be protected by glass or other suitable transparent material.Every taxicab shall be equipped with a sign, conforming to specifications outlined by the Director of Finance, listing the telephone number and mailing address where complaints may be filed. The Director of Finance shall provide the sign at a charge to the taxi owner of three dollars ($3.00). The sign shall at all times be plainly visible to the passenger. All complaints received by the Director of Finance shall be documented and forwarded to his or her duly authorized subordinate in the Driver License Section.