ROH §1-17.8
How long city offices must keep complaint reports
Read the official text at honolulu.gov ↗This section says which city office must keep a written report about a complaint and investigation. It also sets how long reports must be kept, depending on whether the complaint was found true or dismissed. Union agreements can override these rules for covered workers.
countiescourtsemployeesemployersstate agencies
The ordinance, as written (Honolulu County) — Retention of written report on complaint and investigation
A copy, taken August 22, 2026. The version published by Honolulu is the one that governs, and it may have changed since. Check it before relying on anything here.
(a) This section applies to each written report on an informal or formal complaint and investigation required under §§ 1-17.4 and 1-17.5.
(b) The written report on a complaint against an officer or employee of an executive department shall be retained by that department.
The written report on a complaint against a councilmember or employee of a councilmember shall be retained by the council.
The written report on a complaint against an officer or employee of a council office shall be retained by that office.
(c) The written report on a complaint deemed true shall be retained for at least five years after the offender terminates service as a city officer or employee. After the five-year period, the report may be discarded.
The written report on a dismissed complaint shall be retained for a two-year period, commencing from the date the report is completed. Upon termination of the period, the report shall be expunged, unless its retention is requested by the officer or employee, the complaint against whom was dismissed. When the officer or employee requests retention, the report shall be retained at least until the officer or employee terminates service with the city. After the termination of service, the report may be discarded.
This subsection shall be subordinate to collective bargaining agreement provisions concerning the retention and expungement of information on an officer or employee covered by the agreement. Accordingly, the collective bargaining agreement provisions, rather than this subsection, shall apply with respect to the retention and expungement of the written report on a complaint against the officer or employee.
Published by the City and County of Honolulu through American Legal Publishing.
LawTrove is not legal advice. The summary above is a computer-generated restatement — the authoritative text is the official version linked above.