What the transit management contractor must do

(a) Under the transit management services contract, the transit management services contractor, at a minimum, shall have the following general obligations and responsibilities for the city bus system and, if applicable, the special transit service, excluding any supplemental bus service or supplemental special transit service provided by the department: (1) Be directly responsible and accountable to the director for carrying out the policies established by the department for the management, operation, and maintenance of the city bus system and, if applicable, the special transit service; (2) Provide sufficient and qualified personnel to manage the city bus system and, if applicable, the special transit service; (3) Employ sufficient and qualified personnel for the city bus system and, if applicable, the special transit service, in accordance with applicable law and obligations; (4) Manage the labor and personnel relations with all bus and, if applicable, special transit service personnel; (5) Comply with all applicable labor and employment laws, including but not limited to 29 USC § 158, 29 USC § 185, and 49 USC § 5333(b), and observe all applicable collective bargaining agreements and obligations pursuant to federal labor laws; (6) Be responsible and accountable for all real and personal property furnished by the city to the contractor; (7) Allow the department, managing director, and council to conduct financial and performance audits of the city bus system and, if applicable, the special transit service, and cooperate during the conduct of the audits; (8) Recommend to the director annual operating and capital budgets in the format required by the department of budget and fiscal services; (9) Collect revenues derived by the city bus system and, if applicable, the special transit service, and, on behalf of the department, transmit the revenues to the director of budget and fiscal services for deposit into the appropriate fund; (10) Operate the city bus system in accordance with routes, schedules, and levels of service established pursuant to § 15B-6.1 ; (11) If applicable, operate the special transit service in accordance with the policies and guidelines established pursuant to § 15B-4.1 ; and (12) Maintain, inspect, and repair city transit buses; special transit service vehicles, if applicable; and other vehicles provided by the department. (b) The department may procure from the transit management services contractor, under the transit management services contract, other services, obligations, and responsibilities that are not contrary to this chapter.