City inspection of ride-hailing company records

(a) The department may visually inspect, no more than annually, a sample of records, randomly selected by the department, that a private transportation company is required to maintain for the sole purpose of verifying that the private transportation company is in compliance with the requirements of this article. The records of the private transportation company must substantiate the certification of the private transportation drivers and vehicles, and include all complaints made against the private transportation driver to the company by any passenger or member of the general public. Any record furnished to the department may exclude information that would tend to identify specific drivers or riders. The records must be located at the local business address stated in the private transportation company’s registration with the department, in accordance with § 36-6.3 , for inspection, and may be in either paper or electronic format. The records must be retained by the private transportation company for a period of two years. (b) Any records inspected by the department pursuant to this section are: (1) Designated confidential; (2) Not subject to disclosure to a third party by the department without prior written consent of the private transportation company; and (3) Exempt from disclosure under HRS Chapter 92F, the Hawaii Uniform Information Practices Act (“UIPA”). Nothing in this section shall be construed as limiting the applicability of any other exemptions under HRS Chapter 92F.