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ROH §43-6.2

How the city sorts water and sewer customers

Read the official text at honolulu.gov ↗

This section explains how the city groups water and sewer customers into residential or nonresidential. It also tells how to bill a customer who has both types of use on one meter. The rules take effect on October 1, 2025.

everyone

The ordinance, as written (Honolulu County) — Customer classifications

A copy, taken August 22, 2026. The version published by Honolulu is the one that governs, and it may have changed since. Check it before relying on anything here.

(a) “Residential” customers have been defined to include only the following: (1) Single-family dwellings; (2) Duplexes, apartment buildings, condominiums, and townhouses; (3) Retirement hotels (permanent guests); (4) Mobile homes and mobile home parks, if any; (5) Housing projects; or (6) Accessory dwelling units as defined in § 21-10.1 . (b) “Nonresidential” customers have been defined to include all industrial, commercial, agricultural, governmental, and miscellaneous services, plus the following that have been specifically excluded from the above definition of residential customers: (1) Military bases (excluding housing units); (2) Convalescent homes and sanitariums; (3) Hotels, motels, resorts, camps, lodges, and guest ranches (transient guests); (4) School dormitories and fraternity houses; or (5) Boardinghouses. (c) Any customer with both residential and nonresidential usage and a common meter shall be charged as follows: The department shall determine the percentage of the total number of units that are nonresidential and the percentage of the total number of units that are residential. The department shall then apportion the total monthly water usage for the customer between residential and nonresidential units based on these percentages. The customer’s bill shall be computed by charging all residential units the applicable residential sewer service charges, and by charging the nonresidential units the applicable nonresidential sewer service charges. The charges shall be from Column 1 or Column 2 of Appendix 43-A , whichever applies. The means of determining the amount to charge a customer with both residential and nonresidential usage established by this subsection shall not preclude any customer from apportioning all or any portion of the charge among the various users on any other basis. ) Editor’s note: Amendments made to § 43-6.2 take effect on October 1, 2025, in accordance with Ord. 25-27 .
Read the official text at honolulu.gov ↗as published Jan 1, 2026our copy taken Aug 22, 2026

Published by the City and County of Honolulu through American Legal Publishing.

LawTrove is not legal advice. The summary above is a computer-generated restatement — the authoritative text is the official version linked above.